Terms And Conditions

---

Terms and Conditions

Last Updated: 15/02/2026

Welcome to Twogether Better. These Terms and Conditions govern your use of our website and your purchase of products from us. By using our website or placing an order, you agree to these terms.

1. About Us

Twogether Better is a UK-based clothing brand.

If you have any questions, you can contact us at:

Email: team@twogetherbetter.co.uk

Business Address: [Insert Registered Address]

Company Number: [Insert if applicable]

2. Use of Our Website

By using our website, you agree:

• Not to use it for unlawful purposes
• Not to attempt to gain unauthorised access to our systems
• Not to misuse our content, designs or branding

We reserve the right to suspend access if these terms are breached.

3. Products & Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate.

However:

• Colours may vary slightly due to screen settings
• Sizing is approximate
• Minor variations in embroidery may occur

We reserve the right to update product information at any time.

4. Pricing & Payment

All prices are shown in GBP (£).

Payment must be made in full at the time of purchase using our accepted payment methods.

We reserve the right to correct pricing errors. If a pricing error occurs, we may cancel the order and issue a full refund.

5. Order Acceptance

When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.

A legally binding contract is formed only when:

• Payment has been authorised, and
• Your order has been dispatched.

We reserve the right to refuse or cancel any order for legitimate reasons, including stock availability or suspected fraud.

6. Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

• Courier services
• Events outside our control
• Incorrect delivery information provided by the customer

Risk in the goods passes to you upon delivery.

7. Returns & Refunds

Your rights to return items are set out in our Returns Policy.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

Full details can be found in our Returns Policy page.

8. Charity Donations

Twogether Better donates £1 from every eligible completed sale to support our chosen charity partner.

To ensure fairness and compliance:

• Donations are processed after the 14-day return period has expired
• If an item is returned within the legal return window, no donation will be made for that item

Donations are made in line with our stated commitment and may be subject to reasonable operational adjustments where necessary.

9. Intellectual Property

All content on this website, including:

• Logos
• Designs
• Graphics
• Text
• Images
• Branding

is the property of Twogether Better and is protected by UK intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

Nothing in these Terms limits your statutory rights.

To the fullest extent permitted by law, Twogether Better shall not be liable for:

• Indirect or consequential losses
• Loss of business or revenue
• Loss arising from misuse of products

Our liability is limited to the purchase price of the product.

11. Privacy

We process personal data in accordance with our Privacy Policy.

Please refer to our Privacy Policy page for full details.

12. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be available on our website.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.