Privacy Policy

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Privacy Policy

Last Updated: 15/02/2026

Twogether Better (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Twogether Better is a UK-based clothing brand.

For the purpose of data protection law, the data controller is:

Twogether Better

Email: team@twogetherbetter.co.uk

2. What Information We Collect

We may collect and process the following personal data:

Information You Provide

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Payment details (processed securely via third-party payment providers)
• Any information provided through contact forms or email enquiries

Information Automatically Collected

• IP address
• Browser type and version
• Device type
• Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data to:

• Process and fulfil orders
• Deliver purchased products
• Respond to enquiries
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Send marketing communications (only if you have opted in)

We will only use your personal data when the law allows us to.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity – to fulfil your orders
• Legitimate interests – to improve our services and prevent fraud
• Consent – for email marketing (where applicable)
• Legal obligation – where required by law

5. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal, Square.
• Delivery providers (e.g., Royal Mail, courier services)
• Website hosting providers
• Marketing platforms (if you subscribe)

All third parties are required to respect the security of your personal data.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfil orders
• Meet legal, tax and accounting requirements
• Resolve disputes

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise any of these rights, contact us at:

team@twogetherbetter.co.uk

8. Cookies

Our website uses cookies to:

• Improve user experience
• Analyse website traffic
• Remember preferences

You can manage cookie preferences through your browser settings.

9. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, disclosure, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

Twogether Better

Email: team@twogetherbetter.co.uk